We originally had tickets to leave April 25th. We received an email to double check the size of our Delta Airlines under-seat cat carriers against the allowed dimensions for the specific planes on our route. Turns out our carriers would fit (which they should since they're Delta carriers). The problem came when we contacted Seaborne Airlines, a leg in our flight. We normally fly Portland to Atlanta, Atlanta to St Croix, but decided on the cheaper flight through Puerto Rico using their partner, Seasborne. We already had to pay for the cats so a cheaper flight appeared to be a better option. All tickets were booked through Delta.
While on the phone with Seaborne Denise was informed there'd be an additional $200 per cat charge paid at the gate in Puerto Rico. And, here's the larger issue, only one cat is allowed on their flight. Good thing we found this our prior to our arrival in Puerto Rico with two cats.
Denise contacted Delta and at first they didn't seem to care about the issue. Long story short, they fixed their issue and we're now leaving April 27th flying Portland to Atlanta, and Atlanta to St Croix with both cats and removing the Puerto Rico leg.
Good thing these two guys are worth it.
Looks like we're camping in the empty house for two more days.
Kevin & Denise
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